"Rotator kiosk Station" is the module that enables the data capture from a centralized computer that users will use to fill out a self-applied survey. It is possible to use an ATM-type hardware or a kiosk, but it might also be used any PC running the Windows operating system, where the "Rotator Kiosk Station" application will be installed. The application is perfect for capturing surveys in hotel lobbies, banks, supermarkets, meetings rooms, conference rooms, congresses, events, etc. or on any other site where subjects gather together to respond the survey. The application may vary from service satisfaction surveys, product testing, measure of organizational climate, etc. Remember that surveys conducted with Rotator Kiosk Station are self-applied, i.e. they do not require an interviewer to apply them.
In order to apply the survey, any PC running the Windows operating system may be used as a kiosk. In either case that a "touch screen" hardware is available, or that you simply have a PC with keyboard and mouse, the kiosk survey can be easily applied as long as the computer is place at central location for easy access.
An aspect that differentiates "Rotator kiosk Station" from traditional Online-survey systems, is that no internet connection is required, since Rotator Survey may operate under a simple LAN architecture or even in a standalone fashion. In addition to this benefit, no special administration or technical support is required. Commercial online-survey systems store its data in servers normally located on remote sites, however in the case of the RotatorSurvey Kiosks Station, the data will be stored locally on the same PC where the interview is being conducted, in this way a more secure treatment of the data and the questionnaire is achieved. Rotator Survey's "Kiosk Station" is an application that is installed on each PC where the survey will applied. The administrator uses a software tool called "Rotator Surveys Modeler" to create the questionnaire and to share it through a LAN. The subject fills out the questionnaire in a self-applied fashion and the results can be analyzed almost in real time.
The interface of the "Rotators Kiosk Station" has been designed to allow data loading quickly and safely. Once a questionnaire is responded, the samples and quotas are updated immediately and the administrator can log into the system to track each interview and to analyze the quota status or trends in the data. The Administrator may also proceed to consolidate the data from multiple kiosks into a single database, thereafter he or she may continue to other activities os the Modeler, such as classifying open questions, performing quality tests, or just proceed to the analysis.
The system performs automatic backups of the surveys on a timely basis and in the case of events like a virus or a disk crash; the system is able to execute an automatic recovery of the data collected. With Rotator Kiosk Surveys, it will be possible to support simple surveys of 10 closed questions and a few cases, up to complex surveys that require hundreds of kiosks running large questionnaires with intricate flows and formulas and thousands of cases. In any case, the system is able to manage backups and restores automatically
The system is able perform the control of the quotas through a easy-to-use graphic user interface which warns the administrator when quotas have been achieved or when they have been exceeded. In which case the administrator may program specific actions for these cases, e.g. to reject the interview or to jump to certain section of the questionnaire and then finish the interview.
Rotator Survey allows you to design the flow of the interview in a friendly and intuitive way, i.e. to define the actions to take when the subject gives any specific response. In this regard, it is possible to design an intelligent self-applied questionnaire without any previous training or knowledge. The graphic user interfaces of Rotator, will guide the user systematically until the survey successfully finish.
Another great advantage of Rotator Survey is the possibility to apply changes to the questionnaire while the survey is on the progress. I.e., it is not necessary to stop the survey process, or to close a kiosk station in order to make any change in the sequences of the questions, to add or remove questions or to define any parameter of the survey. In this scenario, the administrator just make the change, compiles the survey, and then these changes are applied automatically and transparently on each kiosk station.
There is no need to finish all data collection process to have a preview of the results. While subject perform the filling of the questionnaire, the administrator is able to log into the system and get a report or chart.
Rotator can handle various types of user roles, which provide different levels of security and access to specific parts of the system. Additionally, the system provides auditing capabilities that allows to keep track of the responsible for each piece of data, and that allows to know the date and time when any modification took place. Finally, the system is able to keep logs of activity to allow auditing at the survey station.