The �Kiosk Survey� module allows you to capture data on a centralized computer where subjects in a
self-applied fashion type their answer on it. It is possible to use an ATM or kiosk-specific
hardware, but any common PC computer Windows 10 or Windows 11 works just fine. This is the
ideal application for conference rooms, street events, open air events, etc. or to be used on any
situation where the subjects to research gather together and there is not internet connection, or
the Internet signal is poor. Surveys may vary from service satisfaction surveys, product tests,
measure of organizational climate, etc. Remember that since kiosk survey are self-applied, they do
not require an interviewer.
How to create a Kiosk Survey?
- 1. Type each questions of your questionnaire (Activity 1, step �Questions�), define skips
and the flow of the interview (Step �Flow�). Write instructions, introduction text and other
texts for the questionnaire.
- 2. Click on the round icon shown on the upper part of this document to get a preview of the
kiosk survey screens. If you do not agree with texts, skip logic or instructions, just go
back to the previous steps and make the necessary adjustments.
- 3. Execute the step: �Team work� of the Activity 2 and define a user with the role �Kiosk
Supervisor�. This person will be responsible for giving support to the subjects when filling
up the survey.
- 4. Install the App module called �Rotator Kiosk Surveys� on each computer (Kiosk) you will
use for the data gathering process. Remember that Rotator requires computers running Windows
11 Windows or Windows 10.
- 5. If the kiosk computer has access to a LAN, just move your survey�s folder to a folder
network and share it, so it can be accessed from the kiosk computer. (We recommend you to
map this shared folder as a network disk. I.e. using the letters �R�:, �Z�:, etc. Ask your
technical support team for help when performing this task)
- 6. If the kiosk computer is isolated (There is no access to a LAN), just copy the survey�s
folder from your PC (where you created the survey) to a folder of the Kiosk PC using a
Pen-drive.
- 7. Ask the kiosk�s supervisor to open the Rotator Kiosk station and connect the survey
copied. The system will be ready to start applying the self-applied survey. The application
�Rotator Kiosk Survey� must stay open while the subjects respond to the survey.
How does a subject fill up a kiosk survey?
- 1. The Kiosk (or PC) must be placed at a proper location; at a hotel lobby, at a
registration table, close to the caf� area, inside the focus group room, etc.
- 2. The subject approaches the kiosk, select the application �Rotator Kiosk Survey� and
press the button �Start�.
- 3. If the survey is anonymous, it will simply start automatically, but If it has been
programmed to ask for an ID, the software will request a code to identify the subject,
in this way the system validates that each subject responds the survey just once.
- 4. Once the user has finish, he or she press �Save� and is all set.
- 5. A thank you message will show up and the system will return back to the �Start�
screen, so another subject can proceed to answer the survey.
What to do when all kiosk surveys have been
collected?
If the Kiosk computer was connected to a LAN, the administrator have to open the module
�Rotator Surveys Modeler� then he goes to the step �Data� of Activity 3, and then selects
the option �Consolidate�, this action will integrate all existing data from all kiosks
connected and that data is now ready for its processing and further analysis.
If the kiosk computer is isolated (There is no connection to a LAN), the kiosk supervisor
must export the data in a .DAT file format and sends it to the Admin using: his/her email, a
flash-drive, or by any other media. Once the Admin receive the data, he then proceeds to
import it in the step �DATA� of Activity 3.
Final Considerations for kiosk surveys
- 1. The Kiosk Survey does not require an Internet connection. Surveys are conducted offline
and data is stored directly onto the kiosk computer.
- 2. The Kiosk Survey does not require an interviewer; this is a fully self-applied survey.
- 3. The Kiosk Surveys module can only be executed on a Windows PC. A special hardware is not
necessary required.